Now that we have a good picture of where you have been and understand where you want to go, we can understand what is important to you in the here and now but may have been overlooked, forgotten or suppressed. Through review of the business operations, contracts, and relationships, we isolate the existing problems which are or can grow to be the chief obstacles for your business. It's not just the major problems which create a major crisis, but also the smaller, seemingly limited petty actions and omissions and petty personal conflicts. Through survey, interview and review of the business, we identify what your people know but haven't said or have said unheard.
Image©Mike Dabell.iStockPhoto
YOUR PAST:
THE PAST IS THE KEY TO THE PRESENT AND THE FUTURE
How many patterns and problems persist over time to cause the same or similar crises again and again? The past is not irrelevant. It always precedes the future. How many crises have erupted on the weak foundation left by history's related and unrelated crises? What has been overlooked as having been done halfway, done in error and left undone? Through a thorough interviewing process and review of your practices and changes over time, we work to identify not just the still active problems of the past, but the sleeper problems you have forgotten or never knew were there. We analyze your past to determine where you have been and how it affects where you are going.
Image© John Rich.iStockphoto