CONCILIATION
Sometimes you need a neutral intermediary to bring you to productive terms with the other side. For businesses, entrepreneurs and individuals already facing brewing trouble or the challenge of coming to terms in commerce, alliances, or personal conflict, conciliation can help the sides go on to work together or go their separate ways. Conciliation is a structured process, not a mini-trial and not an emotion-soaked podium from which to vent. Conciliation's focus is on what the parties need for the future and what they are willing to concede in order to come to terms. But look to conciliation early, before anyone starts to think about walking on the deal, filing a complaint, ... or gaming trial.